Capital Desk B2B SaaS UI

During the pandemic, stakeholders managing small capital construction assets (architects, project management consultants) still had to visit sites to track progress, safety and compliance physically - there was no lightweight tool built for mobility, remote communication and safety-first reporting in that context.

As sole UI designer, design a web app ("CAMS" - Capital Asset Management System) that lets project stakeholders manage site inspections and daily progress remotely, with accessibility for senior/impaired stakeholders built in from the start.

Set explicit research objectives before designing: understand how CAMS should support DPR (Daily Progress Report) management and project analytics; research customisation needs per user type; and research accessibility/inclusion requirements for senior stakeholders.

• Ran structured qualitative research - 6 interviews (3 architects, 3 project-management consultants), using probabilistic stratified sampling so the sample fairly represented both stakeholder types.

• Built full personas, empathy maps, and user journeys from the research, and ran a "Lotus Blossom" structured brainstorming technique to generate and cluster feature ideas around the central problem.

• Designed the core flows: secure login, a Projects dashboard, and a Daily Progress Report form that pulls in live weather and site conditions alongside inspection data, plus a DPR list/history view for audit and reference.

Delivered a complete UI system (login through DPR reporting) for a real operational gap surfaced by pandemic-era site-access constraints, grounded in structured stakeholder research rather than assumption.